About Us

CityVerse Tycoon Casino launched in 2021 out of a simple idea: build a modern, city-themed gaming destination that blends the excitement of real-money play with the clarity and fairness players expect. Our founders saw a gap between flashy sites and sites that actually respect players—so we created a platform that puts transparency, quality, and player protection front and center. From day one, our goal has been to offer a safe, lively place where players can spin the reels, try table games, and pursue jackpots with confidence.

Our mission: fairness, balance, and exceptional service

We’re driven by three core commitments: fair play, responsible gaming, and exceptional customer service. That means clear rules, audited gameplay, and prompt, friendly support whenever you need it. We design every part of CityVerse Tycoon Casino to give players momentum without sacrificing balance—transparent terms, clear odds, and an approach that treats customers like neighbors, not numbers.

World-class games powered by trusted partners

CityVerse Tycoon offers a broad selection of games to suit every player taste: modern video slots, classic and variant table games like blackjack and roulette, and immersive live dealer tables for a social, real-time experience. We partner with reputable software providers—most notably Pragmatic Play—to deliver high-quality graphics, fair RNGs, and engaging bonus content. These partnerships help ensure great RTPs, varied volatility options, and exciting bonus rounds across our catalog.

Bonuses and promotions designed for real players

We reward both newcomers and regulars with a variety of promotions. Our welcome offer includes 1000 GC (Tycoon Coins) plus 5 SC (Sweeps Coins), and we run a mix of ongoing and timed promos to keep gameplay fresh. Popular offers include an automatic No Deposit Bonus with 10 spins and 2 Sweeps Coins, a First Purchase Bonus that awards 18 spins on purchases of $4.99 or more, and an Hourly Bonus that provides 3 spins and 0.2 Sweeps Coins or a spin on the Bonus Wheel. We also offer mail-in bonuses, discounted spin bundles, and a level-based VIP program for loyal players.

Key bonus policies to know: Sweeps Coins require at least one wager before redemption, each Sweeps Coin is worth $1, and a minimum of 50 Sweeps Coins is needed to request a cash redemption. You can submit one redemption every five days. Sweeps Coins are awarded as bonuses or exchanged from Tycoon Coins, and no purchase is necessary to participate in eligible sweepstakes. Always check full terms and conditions on each promotion for details.

Security and player protection you can trust

Player safety is non-negotiable. We use industry-standard encryption to protect personal data and transactions, secure payment gateways for deposits and withdrawals, and robust KYC checks to keep accounts safe. CityVerse Tycoon operates under the licenses and regulatory frameworks required in the jurisdictions where we offer services, and we support independent audits and RNG testing to maintain fairness and transparency.

We accept a wide range of reliable payment methods, including Visa, MasterCard, American Express, Discover, Diners, JCB, UnionPay, Apple Pay, Google Pay, and crypto options like Ethereum (ETH) and USD Coin. Our primary operating currency is USD.

Responsible gaming: tools and support for every player

We take responsible play seriously. Players can set deposit limits, loss limits, session time limits, and temporary time-outs, or choose self-exclusion when needed. Our team is trained to spot risky play patterns and to offer support options and resources. If you or someone you know needs help, contact our support team or consult national resources like the National Council on Problem Gambling and local helplines. For assistance, reach us via live chat for immediate help or email support@cityversetycoon.com for detailed inquiries.

Meet the people who run the city

CityVerse Tycoon is led by a small team of industry veterans and passionate game-lovers. Our leadership blends expertise in gaming operations, security, and customer experience, while our game and product teams work hands-on with partners to curate a catalog players enjoy. We hire people who care about fairness, clarity, and building a welcoming environment—so your experience with us is reliable and friendly.

Player trust and recognition

We’re proud of the positive feedback we receive from players and reviewers, and we’re committed to earning trust every day. For a full evaluation of our offering, read our in-depth review. We publish clear terms, transparent bonus rules, and frequent updates so players always know what to expect.

Ready to join the CityVerse?

If you’re looking for a secure, honest, and fun place to play, sign up and start exploring our games and promotions. New players can test the site risk-free with our no-deposit offers, then choose from a wide range of deposit methods and sweepstakes-style rewards. Play responsibly, read the terms, and reach out to our team anytime—we’re here to help you enjoy a safe and thrilling gaming experience. See you on the reels and at the tables.